Frequently Asked Questions

Quickly find answers to your most frequently asked questions.

👤 Account and Login

How do I create an account? ▼

To create an account, click the "Sign in" button at the top of the page, then click "Create account". Fill out the form with your name, email, and password.

I forgot my password, what should I do? ▼

Click on "Forgot password?" on the login page. Enter your email address and you will receive a link to reset your password.

💳 Purchases and Payments

What payment methods are accepted? ▼

We accept PayPal payments and credit card payments (Visa, Mastercard, American Express). This part is fully insured and secured by Paypal.

How can I access my purchases? ▼

Once logged in, go to the "My Account" section by clicking on your name. You will find all your purchased products with direct access links.

Can I get a refund? ▼

Returns, exchanges, or cancellations are not accepted for instant downloads.

Are there any extra fees? ▼

No, the displayed price is the final price. There are no hidden fees or supplements to consider.

📚 Products

How do I access my Products? ▼

All your Products are accessible from your "My Account" space. Simply click on the product link to access it immediately.

Can I download the Products? ▼

Some Products offer downloadable resources (PDF, source files). Video access is via streaming to ensure content security.

Can I commercially exploit PDFs or products I created? ▼

You may not resell the PDFs, but the creations you make yourself can be sold as long as no licensed material is used and this is specified in the description.

🛠️ Other

Is the site available on mobile? ▼

Yes, our site is fully responsive and optimized for use on smartphones and tablets.