Frequently Asked Questions

Quickly find answers to your most frequently asked questions.

👤 Account and Login

How do I create an account?

To create an account, click the "Sign in" button at the top of the page, then click "Create account". Fill out the form with your name, email, and password.

I forgot my password, what should I do?

Click on "Forgot password?" on the login page. Enter your email address and you will receive a link to reset your password.

💳 Purchases and Payments

What payment methods are accepted?

We accept PayPal payments and credit card payments (Visa, Mastercard, American Express). This part is fully insured and secured by Paypal.

How can I access my purchases?

Once logged in, go to the "My Account" section by clicking on your name. You will find all your purchased products with direct access links.

Can I get a refund?

Returns, exchanges, or cancellations are not accepted for instant downloads.

Are there any extra fees?

No, the displayed price is the final price. There are no hidden fees or supplements to consider.

📚 Products

How do I access my Products?

All your Products are accessible from your "My Account" space. Simply click on the product link to access it immediately.

Can I download the Products?

Some Products offer downloadable resources (PDF, source files). Video access is via streaming to ensure content security.

Can I commercially exploit PDFs or products I created?

You may not resell the PDFs, but the creations you make yourself can be sold as long as no licensed material is used and this is specified in the description.

🛠️ Other

Is the site available on mobile?

Yes, our site is fully responsive and optimized for use on smartphones and tablets.